Open to global IT infrastructure & security roles

Hi, I'm Shrijan Sharma Dhakal

IT Infrastructure Engineer with 6+ years securing and scaling hybrid environments β€” VMware, AWS, Azure & Microsoft 365 β€” for global clients at FlexTecs. Focused on security, high availability, and dependable IT.

Get in touch β†’ View LinkedIn
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πŸ” Cyber Security
☁️ Cloud Security
Shrijan Sharma Dhakal

Shrijan Sharma Dhakal

Engineer I Β· IT Infrastructure (Global) @ FlexTecs
πŸ“ Kathmandu, Nepal VMware AWS Azure M365 MS SQL
About Me

Building secure, reliable IT foundations

Six years of diverse experience across IT support, system administration, and infrastructure management.

As an IT Infrastructure Engineer (Global Client) at FlexTecs, I bring over six years of diverse experience in IT support, system administration, and IT infrastructure management. My expertise includes system and cloud administration, leveraging tools like VMware, AWS, Azure, and Microsoft 365 to deliver secure and high-performing hybrid environments.

I focus on maintaining system integrity through rigorous security patching, regular updates, and efficient resource management. With a strong foundation in MS SQL database management and end-user support, I ensure operational stability and reliable IT services.

I am committed to maintaining security, high availability, and seamless connectivity in collaboration with my team to meet critical business needs. My mission is to empower organizations by contributing to efficient workflows, secure systems, and dependable IT solutions.

πŸ’Ό
Current Role
Engineer I Β· IT Infrastructure (Global)
🏒
Company
FlexTecs
πŸ“
Location
Kathmandu, Bāgmatī, Nepal
🎯
Focus Areas
Cyber Security Β· Cloud Security
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Network
500+ connections Β· 1,823 followers
0Years in IT
0Companies served
0Skills
0Certifications
Career Journey

Experience

4 yrs 10 mos at FlexTecs, growing from IT Support to Global Infrastructure Engineer.

Apr 2026 – Present Β· 6 mos On-site Β· Nepal

Engineer I | IT Infrastructure (Global)

FlexTecs

Leading end-to-end IT infrastructure management, security posture, and high availability across global hybrid environments.

May 2025 – Apr 2026 Β· 1 yr FlexTecs

Officer (Global Client) | IT Infrastructure

FlexTecs

System & cloud administration (VMware, AWS, Azure, M365), MS SQL database management, network & security monitoring with SIEM, MFA, Active Directory, plus Veeam backup & disaster recovery and Tier-2 support via Jira.

Dec 2021 – May 2025 Β· 3 yrs 6 mos Lalitpur, Nepal

IT Support Specialist

FlexTecs

Frontline support and maintenance of end-user devices and network infrastructure β€” OS updates, malware removal, Active Directory account management, LAN/WAN troubleshooting, ISP liaison, procurement, and monthly User Audit & downtime reporting.

Feb 2020 – Present Β· 6 yrs 8 mos Self-employed

Founder

InfoGrow Nepal Pvt. Ltd.

Founded and run an IT services venture focused on customer satisfaction, SQL solutions, and technology enablement.

Nov 2021 – Jul 2023 Β· 1 yr 9 mos Contract

Information Technology Instructor

UNDP

Delivered IT and web development training, mentoring learners and driving customer satisfaction.

Mar 2021 – Nov 2021 Β· 9 mos Full-time

Information Technology Specialist

Global College International (GCI)

Managed end-user computing, macOS/Windows support, and campus IT operations.

Expertise

Skills & Technologies

Core competencies across infrastructure, cloud, security, and databases.

πŸ–₯️ Infrastructure & Cloud

System & Cloud Administration95%
VMware Virtualization90%
AWS / Azure85%
Microsoft 365 (O365)92%
Veeam Backup & DR88%

πŸ” Security & Databases

Cyber Security93%
Cloud Security88%
MS SQL Server90%
Active Directory & MFA91%
SIEM & Network Security86%
Windows ServerSecurity PatchingMalware RemovalMicrosoft Defender JiraRMM ToolsDatto RMMPowerShellFirewalls VPNDisaster RecoveryHelpdesk / Tier-2ProcurementIT Audits Hybrid EnvironmentsEndpoint Protection
Credentials

Licenses & Certifications

Continuous learning in cybersecurity and Microsoft technologies.

πŸ›‘οΈ

Cybersecurity Solutions & Microsoft Defender

Microsoft Β· Credential ID 51T5LR4680T7
Issued Feb 2026
βš”οΈ

Cybersecurity Threat Vectors & Mitigation

Microsoft Β· Credential ID 78GWM1OR2D65
Issued Jan 2026
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Cybersecurity with Cloud Computing

LinkedIn Skill Assessment Β· Passed
Verified
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+5 More Certifications

Microsoft & Coursera credentials in security & infrastructure
View all 8 β†’
Academics

Education

πŸŽ“

NEB, Computer Science

Trinity International College, Dillibazzar Β· Grade 12
2015 – 2017
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SLC

G.S Niketan Β· Grade 10
2014 – 2015
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BSc CSIT

Tribhuvan University Β· Computer Science & IT
Bachelor's
What People Say

Recommendation

"

I was truly impressed by Shrijan's exceptional problem-solving skills and dedication to providing top-notch IT support. His ability to quickly diagnose and resolve complex technical issues while maintaining a calm and professional demeanor is remarkable. I highly recommend Shrijan for any IT support or technical role.

ND
Navin DuwadiEngineer Β· IT Specialist Β· IT Consultant

Let's build something reliable

Open to opportunities in global IT infrastructure, cyber security, and cloud security. Let's connect and collaborate.

πŸ”— Connect on LinkedIn βœ‰οΈ Contact Info